Return & Refund Policy
Return & Refund Policy
This Return & Refund Policy outlines the conditions under which returns and refunds are accepted.
🔄 Return Period
Customers may request a return within 30 days of delivery.
📦 Return Eligibility
To be eligible for a return, items must meet the following conditions:
✔ Unused condition
✔ Original packaging included
✔ Resellable condition
💳 Refund Process
Once the returned item is received and inspected, refunds are typically processed within 5–7 business days to the original payment method.
❌ Non-Returnable Items
The following items are not eligible for return:
• Installed or used parts
• Items damaged due to misuse, improper installation, or accidents
⚠ Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact our support team immediately so the issue can be reviewed and resolved.
Keya Auto
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110, USA